Terms and Conditions

These terms and conditions are provided by Centregreat, trading as Centregreat Fabrication, and govern the use of this website. All references to ‘we,’ ‘us,’ and ‘our’ in this document refer to Centregreat, the legal entity operating the Centregreat Fabrication website

Introduction
Welcome to Centregreat Fabrication, your trusted online shop for Structural Steel Fabrication and Cladding. By using our website, www.centregreatfabrication.co.uk, and making purchases from our store, you agree to comply with the following Terms and Conditions. Please read them carefully. If you disagree with these terms, you should not use this website.

Acceptance of Terms
By accessing and using the services of Centregreat, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other applicable policies.

Changes to Terms
We reserve the right to amend, modify, or update these Terms at any time. Any changes will be posted on this page, and the date of the latest update will be indicated at the bottom. Your continued use of our website after such changes means you accept the revised Terms.

Products and Services
We strive to provide accurate descriptions, images, and information about the products listed on our website. However, there may be occasional discrepancies, and we do not guarantee the accuracy, completeness, or reliability of the product information. All products and services are subject to availability and may be discontinued at any time.

Pricing & Payment Terms

• Pricing: All prices are listed in Pounds and include applicable taxes unless otherwise stated.
• Payment Methods: We currently accept credit cards and debit cards.
• Order Confirmation: After you place an order, you will receive an order confirmation email. This is an acknowledgement that we have received your order, not an acceptance of it. The contract is completed when we process your payment and ship the product(s).
• Errors in Pricing: If a product is listed at an incorrect price due to typographical error or technical issues, we reserve the right to cancel or amend the order at our discretion.

Order Process

• You can place an order by following the steps outlined on our website.
• Once you submit your order, it will be processed, and you will receive an order confirmation. However, we reserve the right to reject or cancel any order if we identify issues such as incorrect pricing, stock availability, or suspected fraud.

Shipping & Delivery Policy

• Delivery Times: Shipping times are estimates and depend on product availability and the chosen shipping method. We aim to dispatch orders within 7–10 business days for Wales and England and within 15 business days for Scotland.
• Shipping Fees: Shipping costs are calculated at checkout, depending on the delivery method and destination.
• International Shipping: We do not offer international shipping at this time, but we look forward to expanding our service in the future.
• Risk of Loss: Once the product is dispatched, it becomes the responsibility of the courier. If the package is lost or damaged in transit, please contact us immediately.

Returns, Refunds, and Exchange Policy

• Eligibility: You have 28 days from receipt of the item to request a return, refund, or exchange. The item must be unused, in its original packaging, and in the same condition as when you received it.
• Return Process: To initiate a return, please contact us at fabricationinfo@centregreat.net. Include your order number and details of the issue.
• Refunds: Refunds will be processed to the original payment method within 3-5 working days of receiving the returned item.
• Non-returnable Items: Certain items may be ineligible for returns or exchanges, including personalized goods and digital downloads.

Account Registration & Security

• You may be required to create an account to place an order. You agree to provide accurate and complete information during registration.
• You are responsible for maintaining the confidentiality of your account and password. Notify us immediately if you suspect unauthorized access to your account.

Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our site, you agree to our Privacy Policy.

Intellectual Property

• All content on this website, including text, images, logos, trademarks, and designs, is owned by Centregreat and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written consent.

User-Generated Content

• If you submit any content, reviews, or feedback on our site, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content.

Limitation of Liability
To the fullest extent permitted by law, Centregreat Fabrication is not liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use our website or products. This includes, but is not limited to, any loss of profit, data, or business.

Force Majeure
We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including, but not limited to, acts of God, natural disasters, strikes, or any other unforeseen event.

Prohibited Activities
You agree not to use the website for any unlawful purpose, including:

• Interfering with the website’s functionality or security.
• Uploading harmful files or malware.
• Engaging in fraudulent activities.

Governing Law and Disputes
These Terms and Conditions are governed by and construed by the laws of England and Wales. Any disputes arising from these Terms will be resolved in the courts in Wales.

Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Fabricationinfo@centregreat.net
Brindley Rd, Cardiff CF11 8TL
029 2022 6088

Last Updated

08/11/2024