FAQ
Frequently Asked Questions
A: We offer a wide range of structural steel products, including C-sections, Z-purlins, eaves beams, cladding, flashings, gutters, rooflights, and accessories. All items are made-to-measure to suit your project requirements.
A: Yes! We provide made-to-measure steelwork and can accommodate custom sizes, shapes, and finishes—including curved and crimped options. Just contact us with your specifications.
A: There’s no minimum order requirement—order as little or as much as you need. Please note, very small orders may not be eligible for delivery and would need to be collected from our Cardiff workshop.
A: Absolutely. We provide technical drawings, load and size guidelines, and design consultation to support your project.
A: Product costs vary depending on the size, style, and finish (such as galvanised, PVC, or polyester coatings). For the most accurate and up-to-date pricing, please visit our online store to view our full range of products.
A: We accept payments online via our website, by bank transfer, or in-person using our card machine. All orders require upfront payment before processing.
A: We deliver across Wales and the UK using our own transport services. You can also arrange to collect your order directly from our workshop in Cardiff.
A: Standard lead time is 5–7 working days from order confirmation. We’ll keep you updated on your order status throughout.
A: Yes, we’ll provide updates at each stage. For specific queries, just get in touch with our team.
A: We do not offer installation. However, we provide detailed product guides and technical support to help you or your installer.
A: Our website features a downloadable PDF guide outlining required PPE and best practices for safe handling and installation.
A: You can reach our team at fabricationinfo@centregreat.net or call us on 029 2022 6088 for any technical queries.
A: Please refer to our Delivery & Returns page for full details. If you have an issue with your order, contact us as soon as possible and we’ll assist you.
A: All our products are manufactured to ISO 9001 and UKCA standards, ensuring top quality. Specific warranty details are available upon request.
A: Yes! Our workshop is located at Brindley Rd, Cardiff CF11 8TL. Please contact us to arrange a visit.
A: We’re happy to discuss pricing for large orders or trade accounts. Get in touch for a bespoke quote.
A: You can request a quote via our website, email, or phone. We aim to respond to all enquiries within 24 hours.